Shipping policy

Shipping Policy

Processing Time:

• Orders are processed within 1-3 business days (excluding weekends and holidays).
• If we experience a high volume of orders, processing may take an additional 1-2 days.

Shipping Rates & Delivery Estimates:

• Shipping costs are calculated at checkout based on your location and selected shipping method.
• Delivery times may vary due to carrier delays, weather, or other unforeseen circumstances.

Order Tracking:

• Once your order ships, you will receive a tracking number via email.

Shipping Restrictions:

• We currently only ship within the USA.

Lost or Delayed Shipments:

• If your order is delayed beyond the estimated time, please contact us at poudelelite@gmail.com.
• We are not responsible for lost packages due to incorrect addresses provided by the customer.

Damaged or Incorrect Orders:

• If your order arrives damaged or incorrect, please contact us within 48 hours with photos of the issue.

For any questions regarding shipping, reach out to us at poudelelite@gmail.com.